You don’t have to take our word that our service is excellent. Here is a sample of what our customers have to say...
Thanks again for the assistance you provided and a big thanks to Phil for sticking with the issue during the day and into the evening.
Just wanted to say thanks for the focus you provided on the high priority shared memory board failure …Once the priority of the call became apparent to us and we shared the information with you the response we received was excellent.
I also meant to send a note of thanks regarding the assistance from Newcorp over the last Bank holiday weekend. Service was again exceptional and I have been evangelising your company to all. The service you provide is nothing short of excellence and the level of reassurance that provides is a huge comfort.
I am sure you are bored of hearing it but thanks yet again to your team for the miracles performed yesterday in reviving our EVA storage. Your company continues to be the example I use when defining exceptional service. I am as always happy to provide reference for any potential new customers should the occasion arise.
I’ve been in this business for 32 years, been in IT for 28 years, and worked with 9 or 10 3rd party support companies over that time. Newcorp is the only 3rd party that never lets me down. We have over 450 sites throughout the UK and it’s not just the speed and reliability that impresses me with maintenance repairs but their diversity in servicing all types of IT hardware and IT kit. I’ve never got any service like that from HP or any 3rd party before.
From a customer point of view, I genuinely feel that Newcorp consistently provide a level of service that far outweighs what they are contracted to. I always feel like I am their most important and valued customer.